Return Policy

100% Satisfaction Guarantee

 

We stand by what we offer.

Whether your canvas is damaged or simply not your style, we allow returns within 7 days for either a full refund.

Our vendors use the most advanced printing equipment and materials in order to provide great products, therefore, most of our products are considered of archival quality.

The Process

 

Customers may ask order cancelation within 24 hours after the order is placed. 

In case of a defective product is received, we ask you to contact us within 7 days after the order is received providing your name, the order number and a photo of the material received so we may assist accordingly. 

We do not receive returns as all products are custom made and we have no way to reuse it, but we may reprint if the product received is defective and send to the customer again. 

 

Once we receive the message, we'll shoot you an email notifying you of the refund/credit status. 

Do not worry, we are fully responsible for our orders and customer satisfaction is our number one priority!

Note: If you haven’t received a refund, please drop a note to me at tziona@tzionart.com. I'll make sure to get things sorted out!

 

Thank you for your understanding,

Tziona